Shipping policy
1. Shipping Information
1.1. Shipping Options: Hello Beautiful offers standard shipping for all orders within the United States. Additional shipping options, including expedited shipping, may be available at checkout.
1.2. Shipping Fees: Shipping fees are calculated based on the weight and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.
1.3. Delivery Time: Delivery times may vary depending on your location and the shipping option selected. Standard shipping generally takes 5 business days. Expedited shipping options may be available for faster delivery.
2. Order Processing
2.1. Order Confirmation: Once you place an order, you will receive an order confirmation email with details of your purchase. Please review the order confirmation for accuracy.
2.2. Order Processing Time: Orders are typically processed and shipped within 2 business days after payment is received. Please note that orders placed on weekends or holidays may be processed on the next business day.
3. Shipment Tracking
3.1. Tracking Information: You will receive a shipping confirmation email with a tracking number once your order is shipped. You can use this tracking number to monitor the status and estimated delivery date of your shipment.
3.2. Tracking Updates: Tracking information is provided by the carrier and may take some time to be updated. Please allow for tracking information to become available.
4. Shipping Restrictions
4.1. International Shipping: Hello Beautiful currently ships only within the United States. We do not offer international shipping at this time.
4.2. P.O. Boxes: We do not ship to P.O. boxes. Please provide a valid street address for delivery.
5. Lost or Damaged Shipments
5.1. Lost Shipments: In the rare event that your shipment is lost in transit, please contact our customer support team at [customer support email] or [customer support phone number]. We will work with the carrier to investigate and resolve the issue.
5.2. Damaged Shipments: If your order arrives damaged, please contact us within 10 days of receiving the shipment, and provide photos of the damaged items and packaging. We will assist you in filing a claim with the carrier and arranging for a replacement or refund.
6. Contact Information
If you have any questions or concerns regarding our Shipping Policy or your specific order, please contact our customer support team .
Thank you for choosing Hello Beautiful.